Canza Golden Retrievers

Frequently Asked Questions


How much do you charge for your puppies? What are your payment terms? 

Our puppies are priced at $2500 at 8 weeks of age over 8 weeks please see below. This price includes CKC Registration with a Non-Breeding Agreement, Vet Check, de-worming, the first set of vaccinations, Microchip and we send home a very large puppy information package which allows our families and puppies to get off on the right foot. We spend hours upon hours socializing and handling the puppies and in turn send home puppies that can handle almost anything thrown at them! Our puppies go home and settle in quickly (of course provided the family follows our tips on how to bring the puppy home and settle him in the first few days). Once the puppies are one week old we require a $500.00 deposit to hold  your puppy for you with the balance due before the puppies go home that being said we DO NOT accept cheques the day the puppy goes home. If you wish to complete the payment process by cheque we require it no later than 2 weeks before the puppy goes home (To allow enough time for the cheque to clear the bank). We do have various other ways of accepting payment that are both convenient and easy to do!  

When it comes to shipping puppies buyers are responsible to all fee's associated to shipping the puppy including Fuel to the air port (2 hours one way), The crate and the airport charges. Sometimes we can combine delivering puppies to homes in Edmonton with dropping puppies off at the airport but if not then buyers are responsible for all these fee's paid up front! If the puppy and shipping costs are not paid in full before we leave the house.. We will NOT ship the puppy until all fees are paid. 

What does my deposit guarantee and is it refundable? 
Once a deposit is placed it is considered an intent to purchase a puppy, it doesn't guarantee that I will place a puppy in your home. Nine times out of ten a deposit placed does guarantee you a puppy but there are times when it does not.  The most obvious one is death if we lose the puppy I do not have a puppy for you that one is straight forward, however there are times when you and I just don't jive. I will never place a puppy in a home where the owners and I do not see eye to eye. These puppies are mine, I am responsible for them for the life of them. If I am put into a situation where I question if a person is going to stay in contact for the life of the dog.. I will not place the dog in that home. I will not be bullied or pushed into anything when it comes to the sale of a puppy. When it comes to visitations if a home cannot follow our basic rules I will not place a puppy in their home... we have rules for the safety of our home, our dogs, the puppies, our cattle and other animals. If you cannot respect what we have to say you will be handed back your deposit and sent on your way.
 These puppies are my responsibility and ultimately I have the last say in where they go.

As far as deposits go they are nonrefundable however up to 6 weeks of age they are transferable. I get that life happens and I have tried my best to stay as accommodating as possible however after 6 weeks I have likely turned away many families. The only time a deposit is returned is when I make the decision to not place a dog with a family if there are glaring red flags.

What do you charge for your older adults that you are placing? Is this negotiable?

We charge anywhere from $1800-$4000 for the older puppies (that are over 8 weeks old) / adults that we place depending on the circumstances which surround us placing them. Sometimes we hold back puppies to see how they mature in comparison to an older sibling we have kept or even two litter mates we have chosen to run on and compare. These puppies have reached a point in training where we have spent hours training them. When a dog is omitted from a breeding program it does not mean they will not live a long and healthy life, it just means they have a genetic abnormality that we as breeders are not comfortable breeding. Nine times out of ten it DOES NOT alter the quality or quantity of life these dogs will experience. We have prices that are set in stone for our older puppies/ adults and we are firm on them. None of our prices on our dogs are negotiable and we do not play "bargain shop" very well as it is offensive.

When can we come and see the puppies? Why can we not come today?

Once the puppies are born we do not allow visitors until after 5 weeks of age. This allows our Momma dogs the chance to settle in and also allows us to keep the puppies safe from viruses and diseases which could easily be transferred to the puppies without any of us knowing we even have them on us. Even when going from dog to dog in our home we make sure to wash our hands before handling the puppies. We welcome visitors right up until a few days before mom is due to give birth so families can come out and visit with her and as well as the father (if he is available) But once the puppies are born we become very strict on having visitors.

When do you start waiting lists?

We can always add names to our waiting list for any future litters, this does not guarantee that we will have a puppy for you but it does put you are the top of the list for the next litter once the application process has been completed. If there is a specific male or female who interests you and you would like to be put on the waiting list for a potential puppy from them. Please contact us and we will be happy to discuss our upcoming litter plans! We do require a $250.00 deposit to maintain a spot on our wait list with covid we have had so many people back out of buying dogs that it’s become necessary to secure our wait list as we have sent many homes to other breeders who we could have placed a pup with! 

When do I get to pick my puppy?

Quite frankly... You don't. We spend the most time with these puppies and get to know the personality best and are best able to match puppy to family. That being said we do not make our personal final decisions until almost 8 weeks of age our picks are always first along with any others that are heading to show homes. Depending on the litter these picks may not be made until 8 weeks of age at which point we will go over which puppy would best suit your family. I will not place a puppy that is too high energy with a family that is low key no matter how much you think one puppy is better suited for you vs the one I am willing to place with you. 

When is puppy pick up?

We require the puppies to go home between 8-9 weeks of age. We do not release puppies prior to 8 weeks of age as our vet checks are done around 7 weeks and 5 days of age. Any puppies held after 9 weeks of age will be charged an appropriate fee to accommodate our time, the extra food and training the puppy will receive. The day the puppies are ready to go will be discussed before a deposit is accepted.

Do you ship Puppies?

Yes I do however, Due to Covid shipping prices have increased drastically with Air Canada and Westjet and availability has also become an issue on some flights. We can ship the puppy with Cargo Jet to a lot of major centres and to be honest the way AC & WJ have increased prices cargo jet is a fairly comparable shipping option.

Breeder expectations of buyer: 

As the breeder of these puppies it is our responsibility to ensure we are placing the puppies in the correct homes. I once had a family refer to me as providing a "service" in which I should be available and willing to hold onto a puppy for an additional 4 weeks (free of charge) as they were unable to pick up puppy even after having known the pick up day for two months! I WILL NOT accommodate this type of request and after trying so hard to please these people I decided enough was enough. It is one thing to let me know when you are first looking at the puppies and deciding whether or not this is the right litter for you as in most cases I have no problem hanging on to a puppy for an extra week or two but there will be incurred boarding charges for this. We are busy people who choose to put our lives on hold for 9 weeks to accommodate these litters of puppies and once the 9 weeks is up we have dog shows to attend and various events which we put on hold to have the puppies and raise them in a safe environment! This is a choice and it is ours to make. We expect our homes to be eager for the arrival of the little puppy and by 8-9 weeks we expect people to WANT to come and get the puppy. If you are not that type of home then these are not the puppies for you. I will say if it is talked about early on us holding the puppy for an extra week or two is not a problem but communication is key!